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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James Palmeno

July 6, 2026

5  out of  5
rating by James Palmeno
"Great service"
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Tatiana Marie

June 30, 2026

5  out of  5
rating by Tatiana Marie
"Quick easy and affordable! I also enjoy being able to text my agent the fact the responses are quick is a huge bonus! I’ve enjoyed working with Brittany and Bert l very grateful for her services."
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GMY Yelm

June 26, 2026

5  out of  5
rating by GMY Yelm
"The transition was seamless, effortless, and utterly uncomplicated. The switch was nerve-wracking, but I was met with warm smiles, kind words, and unwavering confidence. They assured me that everything would be fine. They answered all my questions, even when I asked them a thousand and one times. I felt valued as a customer and that my needs were met promptly and efficiently. This was an exceptional experience, far surpassing my expectations. They not only helped me save a significant amount of money but also provided excellent service. Thank you to all the staff!!!!"
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Edmond Cole

June 26, 2026

5  out of  5
rating by Edmond Cole
"The agent was helpful in bringing in my auto insurance down."
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Isabel Garcia

June 23, 2026

5  out of  5
rating by Isabel Garcia
"First time getting renters insurance. I requested a quote over the weekend, come Monday as I was going to call them they beat me to it and called me and it was so smooth. Brittney was very nice and answered any questions I had. No hassle or pressure on getting renters insurance or any extras. Very reasonable price. I will be sure to add an auto policy. If you need insurance go to State Farm they definitely got you covered. 😉"
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Theresa Lundeen

June 18, 2026

5  out of  5
rating by Theresa Lundeen
"I was very pleased with the whole process of getting a quote and how the process was conducted. I spoke with Amber & she was very pleasant and helped me out tremendously! Thank you!"
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Ronald Chambers

June 16, 2026

5  out of  5
rating by Ronald Chambers
"Jennifer did a great job in approaching me, answering my questions, following up in a timely manner, and helping me get to a good rate. I would highly recommend her and the Ben Forney office, whose staff provided excellent service."
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Ryan Egley

June 16, 2026

5  out of  5
rating by Ryan Egley
"Very good. Very quick. I had to adjust the date of start multiple times and was very easy to work with on that! Amber was a great help!"
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Redeem Products International, Inc.

June 15, 2026

5  out of  5
rating by Redeem Products International, Inc.
"My experience was effective with knowledge and quality customer service. I was glad I was offered a bundle deal both car and rental insurance. Thank you"
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Yevonne Batey

June 12, 2026

5  out of  5
rating by Yevonne Batey
"They have wonderful, generous, and helpful Well, spoken agents that are willing to help get you to the right insurance that it's suitable for you. They get you to the lowest rate of insurance you need to. Ask for Brittany cause she is very brilliant, and she will help you get to what you need to.I'm very grateful for her.Thank you!"
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Cathy Nelson

April 30, 2026

5  out of  5
rating by Cathy Nelson
"Replied quickly with information. Cheapest rate. Very friendly and easy to work with. Appreciate their patience with me in getting everything set up."
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Amy Chamberlin

April 28, 2026

5  out of  5
rating by Amy Chamberlin
"I had a great experience working with Jack! He took the time to walk me through my current auto and home insurance policies and found ways to improve my coverage while actually saving me money. What stood out most was how clear and straightforward he was—no pressure, just honest guidance on what made the most sense for my situation.

It’s not often you find someone who can both lower your costs and make you feel more confident about your coverage, but Jack did exactly that. I’d definitely recommend reaching out to him if you’re looking to review your insurance or see if you can save."
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Neringa Skripkauskaite

April 28, 2026

5  out of  5
rating by Neringa Skripkauskaite
"I'm very satisfied speaking with Jennifer. She answered all my questions and provided the best price and coverage for my needs. This is why I decided to discontinue my old insurance after 8 years- their agents made no effort to lower the liability cost for my lightly used vehicle."
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David Logan

April 26, 2026

5  out of  5
rating by David Logan
"Jennifer was excellent to work with. Made the quote process and sign up very easy. Jennifer easily answered all my questions. Im a returning customer."
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Erin Miller

April 7, 2026

5  out of  5
rating by Erin Miller
"Brittany was very helpful and got me a way cheaper rate. I would definitely recommend State Farm!"
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Jessica Long

March 30, 2026

4  out of  5
rating by Jessica Long
"Great time for me to switch back to state farm on car insurance ! Thanks Jack"
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Rizan Hajji

March 9, 2026

5  out of  5
rating by Rizan Hajji
"One of the most successful experiences Jack provided was a great job explaining details and offering exceptional value for a reasonable price. I hope they guarantee the price for at least a year so that I can continue to use their services.
Thank you very much for providing such a great service!"
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Cassie Ridings

March 9, 2026

5  out of  5
rating by Cassie Ridings
"Brittany with State Farm was amazing at helping me get my insurance policy started! 10 out of 10 would recommend!"
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Harvin Langenbau

March 3, 2026

5  out of  5
rating by Harvin Langenbau
"I called and talked to Brittany, she was very helpful in helping me change my insurance and saved me a lot of money. We compared my old policy to theirs and they were exactly the same., so it made my choice rather simple. It was all done over phone, so it was very convenient and easy."
We responded:
"Hello Harvin, Thank you for taking the time to share your experience. Hearing that your experience went well really makes our day. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Thanks again and we look forward to seeing you again soon."
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Teri elder

February 13, 2026

5  out of  5
rating by Teri elder
"I was so anti State Farm. I’ve had a really bad experience with them..3 years ago.. walking into this.. I was like they aren’t going to get me.. Then here comes Jack.. he was nicest and really down to earth guy.. He got me back to State Farm.. my last couple of weeks has been hard.. With everything going on.. I’m glad I’m back at State Farm.. Thank you so much Jack!!"
We responded:
"Thank you so much for giving us a chance. I am glad that Jack was able to help!"
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Charity Kelly

January 22, 2026

5  out of  5
rating by Charity Kelly
"Great company! Jack was very sweet and helpful. He was able to get me full coverage for my car, renters insurance and life insurance for about $60 cheaper than what I was paying for just full coverage on my car through Progressive! Highly recommend!!"
We responded:
"Hi Charity, We are grateful and appreciate the time you took to leave your review. We truly appreciate your recommendation of our office and will work hard to continue going above and beyond! We hope to continue exceeding your expectations with great service. Thanks again and we look forward to seeing you again soon."
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Tim Schroll

January 5, 2026

5  out of  5
rating by Tim Schroll
"A great Agency to work with!! Knowledgeable staff and very quick to answer questions about policies. I've been with State Farm for more years than I can remember (both business and personal) and I have never had an issue with a claim. I would recommend Ben's Agency for all your insurance needs!"
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Katherine Leinart

December 12, 2025

5  out of  5
rating by Katherine Leinart
"Everyone I have ever interacted with here is genuinely “Midwest nice”. They look for ways for me to save money and are empathetic regarding my concerns. I recommend them."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Parker Branscum

December 5, 2025

5  out of  5
rating by Parker Branscum
"Very nice and made my experience easy"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jackie Spann

December 4, 2025

5  out of  5
rating by Jackie Spann
"We received outstanding service from Jack our State Farm insurance agent 👏"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"